Shipping & Returns
The 4 C'sThis is a sample Shipping Policy
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times vary by location:
Domestic (U.S.): 3–7 business days
International: 7–21 business days
Shipping Carriers:
We partner with major carriers such as USPS, UPS, FedEx, and DHL to ensure safe and timely delivery.
Order Tracking:
Once your order has shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages:
If your order arrives damaged or appears lost, please contact us immediately at [your email/contact form] with your order number and details.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not, we’re here to help.
Return Eligibility:
Items must be returned within 30 days of delivery.
Items must be unused, unwashed, and in their original packaging.
Proof of purchase (order number or receipt) is required.
Non-returnable Items:
Sale items or gift cards
Personalized or custom-made products
Perishable goods (if applicable)
Return Process:
Contact us at [your email] to initiate a return.
We will provide return instructions and a return shipping label (if applicable).
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
Refunds:
Approved refunds will be issued to your original method of payment within 5–10 business days.
Exchanges:
Need a different size or color? Contact us to arrange an exchange, subject to availability.
Return Shipping Costs:
Customers are responsible for return shipping unless the return is due to our error (e.g., wrong or defective item sent).
Questions?
Please contact us at [your email/phone number] with any questions about shipping or returns.